{"id":3,"date":"2026-09-25T15:50:39","date_gmt":"2026-09-25T15:50:39","guid":{"rendered":"http:\/\/docnoww.in\/?page_id=3"},"modified":"2026-09-25T16:51:22","modified_gmt":"2026-09-25T16:51:22","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/docnoww.in\/?page_id=3","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<h1 class=\"wp-block-heading\"><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last Updated:<\/strong> [25.09.2026]<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Introduction<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Welcome to <strong>DocNoww \u2013 Your Doctor\u2019s AI Assistant<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DocNoww respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we may collect, use, store, protect, and share information when you use our website, mobile application, telehealth services, appointment services, chat features, video consultations, and other services provided by DocNoww.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By using our services, you acknowledge that you have read and understood this Privacy Policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Information We Collect<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on how you use DocNoww, we may collect information such as:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Personal Information<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>Age or date of birth<\/li>\n\n\n\n<li>Gender, where required<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Mobile\/telephone number<\/li>\n\n\n\n<li>Address or location information<\/li>\n\n\n\n<li>Account login information<\/li>\n\n\n\n<li>Profile information<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Healthcare Information<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When necessary for providing healthcare-related services, we may collect information such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Medical history<\/li>\n\n\n\n<li>Symptoms and health-related information<\/li>\n\n\n\n<li>Consultation information<\/li>\n\n\n\n<li>Doctor&#8217;s notes or recommendations<\/li>\n\n\n\n<li>Prescriptions or medical documents<\/li>\n\n\n\n<li>Reports or files uploaded by you<\/li>\n\n\n\n<li>Appointment and consultation records<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Technical Information<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We may automatically collect certain technical information, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>Device type<\/li>\n\n\n\n<li>Browser or operating system<\/li>\n\n\n\n<li>Application information<\/li>\n\n\n\n<li>Login and usage information<\/li>\n\n\n\n<li>Date and time of access<\/li>\n\n\n\n<li>Device identifiers where applicable<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. How We Use Your Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may use your information to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create and manage your DocNoww account.<\/li>\n\n\n\n<li>Schedule and manage appointments.<\/li>\n\n\n\n<li>Connect you with healthcare professionals.<\/li>\n\n\n\n<li>Facilitate video consultations.<\/li>\n\n\n\n<li>Enable communication through chat.<\/li>\n\n\n\n<li>Provide healthcare-related services.<\/li>\n\n\n\n<li>Send appointment confirmations and reminders.<\/li>\n\n\n\n<li>Respond to your questions and support requests.<\/li>\n\n\n\n<li>Improve the performance and functionality of our platform.<\/li>\n\n\n\n<li>Maintain security and prevent fraud or misuse.<\/li>\n\n\n\n<li>Comply with applicable legal and regulatory requirements.<\/li>\n\n\n\n<li>Provide information about services when permitted by applicable law.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Medical Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Healthcare information is sensitive and may receive additional protection under applicable laws.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will use medical information only for legitimate purposes connected with providing, supporting, securing, or improving our services, or where otherwise permitted or required by applicable law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DocNoww does not replace qualified medical professionals. Information provided by automated or AI-assisted features should not be treated as a diagnosis, prescription, or substitute for professional medical advice unless explicitly provided by an appropriately qualified healthcare professional.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. AI-Assisted Features<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">DocNoww may use artificial intelligence or automated technologies to support certain features of the platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI-assisted features may help with activities such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Organizing information<\/li>\n\n\n\n<li>Providing general health information<\/li>\n\n\n\n<li>Helping users navigate the platform<\/li>\n\n\n\n<li>Supporting communication workflows<\/li>\n\n\n\n<li>Assisting with appointment-related services<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">AI-generated information may contain errors or may not be appropriate for every individual.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Users should consult a qualified healthcare professional for diagnosis, treatment, prescriptions, emergencies, or other medical decisions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Chat and Video Consultations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you use DocNoww&#8217;s chat or video consultation services, information related to the interaction may be processed to provide the service and maintain appropriate records, subject to applicable law and our agreements with healthcare professionals.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where consultation recordings are created, we will provide appropriate notice and obtain consent where required by applicable law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Appointment Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you book an appointment, we may collect and process information such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selected healthcare professional<\/li>\n\n\n\n<li>Appointment date and time<\/li>\n\n\n\n<li>Consultation type<\/li>\n\n\n\n<li>Appointment status<\/li>\n\n\n\n<li>Relevant account and payment information, where applicable<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This information is used to manage and provide the requested service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. How We Protect Your Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We take reasonable technical, organizational, and administrative measures designed to protect personal information from unauthorized access, alteration, disclosure, loss, or misuse.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Security measures may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Encryption where appropriate<\/li>\n\n\n\n<li>Secure authentication<\/li>\n\n\n\n<li>Access controls<\/li>\n\n\n\n<li>Security monitoring<\/li>\n\n\n\n<li>Secure data storage<\/li>\n\n\n\n<li>Regular security improvements<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">However, no internet-based service can guarantee absolute security.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Sharing of Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We do not sell your personal or medical information to third parties for their independent marketing purposes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We may share information when necessary with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Healthcare professionals involved in your care<\/li>\n\n\n\n<li>Service providers that help operate our platform<\/li>\n\n\n\n<li>Payment providers, where applicable<\/li>\n\n\n\n<li>Technology and infrastructure providers<\/li>\n\n\n\n<li>Customer-support providers<\/li>\n\n\n\n<li>Security and fraud-prevention providers<\/li>\n\n\n\n<li>Government authorities or regulators when legally required<\/li>\n\n\n\n<li>Other parties when you have provided appropriate consent<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Where possible and appropriate, we require service providers to maintain appropriate safeguards for personal information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Your Choices and Rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on applicable law, you may have rights concerning your personal information, including the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Request access to your information.<\/li>\n\n\n\n<li>Request correction of inaccurate information.<\/li>\n\n\n\n<li>Request deletion of certain information.<\/li>\n\n\n\n<li>Withdraw consent where processing is based on consent.<\/li>\n\n\n\n<li>Request information about how your data is used.<\/li>\n\n\n\n<li>Object to certain processing activities.<\/li>\n\n\n\n<li>Request a copy of certain information in a portable format.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Some requests may be subject to legal, medical, regulatory, or record-retention requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise applicable rights, contact us using the details provided below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Cookies and Similar Technologies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">DocNoww may use cookies and similar technologies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Keep users signed in.<\/li>\n\n\n\n<li>Remember preferences.<\/li>\n\n\n\n<li>Improve website performance.<\/li>\n\n\n\n<li>Understand how users interact with our services.<\/li>\n\n\n\n<li>Improve security.<\/li>\n\n\n\n<li>Analyze and improve our platform.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You may be able to control cookies through your browser or device settings.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Data Retention<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and medical records, resolving disputes, complying with legal obligations, and enforcing agreements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The retention period may vary depending on the type of information and applicable legal requirements.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Children&#8217;s Privacy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">DocNoww&#8217;s services are not intended for children where applicable law requires parental or guardian involvement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where services are provided to minors, we may require appropriate consent from a parent or legal guardian in accordance with applicable laws and regulations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. International Data Transfers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on where DocNoww and its service providers operate, personal information may be stored or processed in countries other than the country where you live.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where required, we will take appropriate steps to comply with applicable laws governing international transfers of personal information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">15. Third-Party Services and Links<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our platform may contain links or integrations to third-party websites or services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DocNoww is not responsible for the privacy practices of third-party services that operate independently. We encourage users to review the privacy policies of those services before providing personal information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">16. Changes to This Privacy Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When we make significant changes, we may provide additional notice where required by applicable law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The updated Privacy Policy will be published on this page with a revised &#8220;Last Updated&#8221; date.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">17. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DocNoww \u2013 Your Doctor&#8217;s AI Assistant<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> [docnoww@gmail.com]<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">18. Important Medical Disclaimer<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">DocNoww is a technology platform designed to facilitate communication and access to healthcare services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Information provided through automated tools, AI-assisted features, educational content, chat, or other digital features should not be considered a substitute for professional medical diagnosis or treatment unless provided by an appropriately qualified healthcare professional.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>For medical emergencies, contact your local emergency services or visit the nearest emergency medical facility immediately.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: [25.09.2026] 1. Introduction Welcome to DocNoww \u2013 Your Doctor\u2019s AI Assistant. DocNoww respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we may collect, use, store, protect, and share information when you use our website, mobile application, telehealth services, appointment services, chat features, video consultations, and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/docnoww.in\/index.php?rest_route=\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docnoww.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/docnoww.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/docnoww.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/docnoww.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3"}],"version-history":[{"count":1,"href":"https:\/\/docnoww.in\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":26,"href":"https:\/\/docnoww.in\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions\/26"}],"wp:attachment":[{"href":"https:\/\/docnoww.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}